Privacy Policy

1. Information We Collect

We may collect the following categories of information.

Account Information

When you create an account, we may collect: name, email address, username, password credentials (stored securely through authentication providers), profile information, social/profile links, and account preferences.

Project & Platform Activity

We may collect information related to your activity on the platform, including: projects you create, resources you save, provider inquiries, listings you claim, community posts, comments, messages, uploaded content, subscription status, and preferences and settings.

Provider & Business Information

If you create or manage a provider listing, we may collect: business name, contact information, website/social links, location information, uploaded images, service descriptions, and business-related metadata.

Payment Information

Payments are processed by third-party payment providers such as Stripe. BandBlaze does not store full payment card numbers. We may receive limited payment-related information such as: subscription status, billing timestamps, transaction identifiers, and payment confirmation details. Your payment information is subject to the privacy policies of the payment processor.

Usage & Device Information

We may automatically collect: IP address, browser type, operating system, referring URLs, device identifiers, approximate location data, pages viewed, actions taken on the platform, and session activity. This information helps us improve performance, security, and user experience.

Cookies & Similar Technologies

We may use cookies and similar technologies to: keep users logged in, remember preferences, analyze traffic and usage, improve functionality, and measure engagement. You can control cookies through your browser settings.

2. How We Use Information

We may use information to: provide and operate the Service; create and manage accounts; process subscriptions and payments; improve platform functionality; personalize user experience; recommend resources or content; communicate with users; respond to support requests; detect fraud or abuse; enforce our Terms of Service; maintain platform security; and comply with legal obligations.

3. Community & Public Content

Some content on BandBlaze may be publicly visible, including: provider listings, profile information, community posts, comments, project-related content, and reviews or submissions. Information you choose to make public may be viewed, indexed, copied, or shared by others. Please use discretion when posting publicly.

4. Sharing of Information

We do not sell your personal information. We may share information: with service providers that help operate the platform; with payment processors; with analytics providers; when required by law; to protect rights, safety, or platform integrity; during a business transfer, merger, or acquisition. We may also share information if you explicitly choose to interact with providers, businesses, or other users.

5. Third-Party Services

BandBlaze may integrate with third-party services such as: Stripe, Google Maps, analytics platforms, authentication providers, and social media platforms. These services operate under their own privacy policies. We are not responsible for third-party privacy practices.

6. Data Retention

We retain information for as long as reasonably necessary to: provide the Service; comply with legal obligations; resolve disputes; enforce agreements; and maintain security and platform integrity. We may retain certain information after account deletion where legally required or operationally necessary.

7. Account Deletion

You may request deletion of your account by contacting us at: support@bandblaze.com. Some information may remain in backups, logs, or legal records for a limited period. Public content you previously submitted may remain visible in certain contexts unless removal is requested or required.

8. Security

We use reasonable administrative, technical, and organizational safeguards to help protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

BandBlaze is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that information has been collected from a child without appropriate consent, we may delete it.

10. Your Rights & Choices

Depending on your location, you may have rights to: access your information; correct inaccurate information; request deletion; object to certain processing; and withdraw consent where applicable. To exercise these rights, contact: support@bandblaze.com.

11. California Privacy Rights

California residents may have additional rights under California privacy laws, including rights related to: access, deletion, correction, and disclosure. BandBlaze does not sell personal information.

12. International Users

BandBlaze is operated from the United States. If you access the Service from outside the U.S., you understand that your information may be transferred to and processed in the United States.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If material changes are made, we may provide notice through the platform or other appropriate methods. Continued use of the Service after updates become effective constitutes acceptance of the revised policy.

14. Contact

Questions about this Privacy Policy may be sent to: support@bandblaze.com